Privacy Notice

1. Who we are

For the purposes of Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and the Data Protection Acts 1988 to 2018 (together, Data Protection Law), the Data Controller is Law Hero, which owns and operates www.lawhero.eu (the Site).

 

Any capitalised terms not defined in this Privacy Notice have the meaning given to them in the GDPR.

 

Law Hero, we, us, or our, is committed to protecting your privacy and processing Personal Data lawfully, fairly, and transparently.

 

2. Scope of this Privacy Notice

This Privacy Notice explains how we collect, use, store, and protect Personal Data when you:

• visit or browse the Site

• communicate with us, including by email or chat

• purchase, access, or download our digital products or services

It applies to all users of the Site.

 

3. Personal Data we collect

Personal Data you provide

We may collect Personal Data that you choose to provide to us, including:

• your name

• your email address

• payment and transaction-related information when you purchase products, which is processed securely by our payment providers

• any information you include when you contact us or communicate with us

You’re not required to provide Personal Data, but if you don’t, certain services such as purchasing products or responding to enquiries may not be possible.

 

Personal Data collected automatically

When you visit the Site, we may automatically collect certain technical and usage information, including:

• browser type and version

• operating system and device information

• IP address

• time zone and language settings

• pages visited, date and time of visits, navigation paths, scrolling and clicks, and errors

Some of this information may constitute Personal Data under Data Protection Law, particularly where it can be linked to an identifiable individual.

 

4. Lawful bases for Processing

We process Personal Data only where permitted by Data Protection Law. Depending on the context, our lawful bases include:

• performance of a contract, for example to deliver digital products you purchase

• compliance with legal obligations, including tax and accounting requirements

• legitimate interests, such as operating, securing, and improving the Site, responding to enquiries, and preventing misuse or fraud

• consent, where required, including for non-essential cookies and certain communications

Where consent is the lawful basis, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

 

5. Cookies and similar technologies

We use cookies and similar technologies to operate the Site, enhance functionality, analyse usage, and enable embedded content.

Strictly necessary cookies are used automatically. Non-essential cookies, including analytics and embedded media cookies, are used only with your consent, in accordance with the EC (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011.

You can manage or withdraw your cookie preferences at any time through the cookie settings on the Site. Further details, including a full cookie list, are available in our Cookies Policy.

 

6. Automated decision-making

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on you.

 

7. Sharing of Personal Data and international transfers

We may share Personal Data with trusted third-party service providers who support our operations, such as website hosting, payment processing, digital product delivery, email, analytics, and technical services.

Where Personal Data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including:

• adequacy decisions adopted by the European Commission, or

• Standard Contractual Clauses approved by the European Commission, together with any required supplementary measures

We do not rely on consent as a legal basis for international data transfers.

 

8. Data security

We implement appropriate technical and organisational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Access to Personal Data is limited to those who need it for legitimate business purposes, and all service providers are required to apply appropriate security measures.

 

9. Third-party links

The Site may contain links to third-party websites or embedded services. We are not responsible for the privacy practices or content of those third parties.

If you follow a third-party link or interact with embedded content, their own privacy policies will apply. You should review them before providing Personal Data.

 

10. Data retention

We retain Personal Data only for as long as necessary for the purposes for which it was collected, including to:

• fulfil contractual obligations

• comply with legal, accounting, and regulatory requirements

• maintain security and prevent fraud

• resolve disputes and enforce our terms

Retention periods vary depending on the type of data and purpose of processing. When Personal Data is no longer required, it is securely deleted or anonymised.

 

11. Your rights

Under Data Protection Law, you have the right to:

• access your Personal Data

• have inaccurate or incomplete Personal Data rectified

• request erasure in certain circumstances

• restrict processing

• object to processing based on legitimate interests

• receive Personal Data in a portable format where applicable

• withdraw consent at any time where processing is based on consent

Requests can be made using the contact details below. We may request proof of identity where necessary. We respond without undue delay and, in any event, within one month.

 

12. Complaints

If you have concerns about our use of your Personal Data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Data Protection Commission in Ireland.

 

13. Contact details

All questions, requests, or complaints relating to this Privacy Notice can be sent to:

Email: info@lawhero.eu

 

14. Updates to this Privacy Notice

We may update this Privacy Notice from time to time to reflect legal, technical, or business changes. The latest version will always be published on the Site.

This Privacy Notice replaces all previous versions.

​Last updated: 1 January 2026.